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Accidents

VAUXHALL ACCIDENT ASSIST

It’s bad enough having an accident, without the extra hassle of sorting out the repairs and dealing with your insurer. So, why not let us help you at no extra cost?

Our trusted repair partner, Vizion, provides the opportunity for you to book your repair and choose from a nationwide network of quality Vauxhall repair centres and provide an intuitive solution to monitor the progress of your repair.  Vizion will even contact your insurance company for you too.

 

Whether you would simply like an estimate for repair or wish to go through the insurance company, simply click here and provide us with some details of your incident and a member of the team will contact you to go through the options and direct you on how to select your repairer.  

You can call us for any accident advice you may need about your Vauxhall on 0800 55 33 88 - we're always here and happy to help.  With Vauxhall Accident Assist, you can be assured of assistance:

 

  • Organise vehicle recovery if your Vauxhall is immobile or unsafe to drive*
  • Provide you with the choice of which Vauxhall Approved Repair Centre you wish to use
  • Immediate digital notification to your selected Vauxhall Approved Accident Repair Centre
  • Have your car assessed by Vauxhall trained specialists
  • Produce a repair quote for you and your insurer
  • Liaise with the Insurer regarding your incident and seek authority for repair and vehicle recovery costs should you wish to claim
  • See that repairs are carried out to the highest standards, using only Vauxhall Genuine Parts, so your warranty isn’t affected
  • Track you repair via our online Repair Hub
  • Organise a car for you to drive while yours is off the road (a like-for-like** model if the accident wasn’t your fault, and a courtesy car if it was)

*Vehicle Recovery costs are chargeable, but in most cases will be covered by the insurer.

**like-for-like is based on engine size and car group, rather than exact make and model.

Here's what's covered:

We’ll arrange roadside recovery
Liaise with your insurer and handle your insurance claim on your behalf
Arrange a replacement vehicle
Ensure your vehicle will be repaired at a Vauxhall approved bodyshop
All repairs are certified