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INSURANCE HELP CENTRE
We offer a range of insurance packages to suit your needs, find out more with our frequently asked questions.
Cover
Excess
Payment
Claims & Cancellation
Cover
Cover
Excess
Payment
Claims & Cancellation
Why do I need car insurance?
What are the different types of car insurance?
What details will I need to provide?
What does 'no-claims discount' mean?
Do I need to give evidence of my no-claims discount (NCD)?
Why do I have to state my annual mileage?
What changes in my circumstances do I need to tell you about?
What's legal cover and do I need it?
I have penalty points. Will this affect the cost of my insurance?
What counts as a modification to my car?
Does my insurance let me drive other people’s cars?
What are insurance groups?
What is a voluntary excess?
What is a compulsory excess?
What excess do I pay?
Can I claim back an excess?
When would I pay a windscreen excess?
How do I pay for my policy?
How do I renew my policy?
Is it cheaper to pay my insurance monthly or in a lump sum?
Will my cover payments automatically continue after renewal?
How do I make a claim?
How can I cancel my car insurance?
Will I be charged if I cancel my policy?
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New or Used Vehicle Enquiries
Looking for your next vehicle? Whether it’s New or Used, we can help you to find something for your lifestyle and budget.
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Customer Care Enquiries
If you need a hand or some advice with your Vauxhall vehicle, we’re on board to help. Search our Help Centre or get in touch.
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Fleet or Company Car Drivers
Our specialist fleet and company car team have the experience and expertise to help you make the right decision.
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