Help Centre

Help Centre
Cars
Vans
Electric
Used
OFFERS & FINANCE
Business
DISCOVER
Motability
Service & Maintenance
Build & Price
Van Business Centres
Categories
WLTP
AdBlue
Using your data
Legal
Astra K Recall
Brochures
Engines

Owners
Finance
Insurance
Infotainment
Fleet & Company Car
Motability
Young Drivers
Buyer's Guide
Choosing a Family Car

MOTABILITY HELP CENTRE

Check out everything you need to know about Motability by exploring our frequently asked questions.

Paying for your Motability vehicle
What's included in your package?
Choosing your vehicle
Adapting your vehicle
Are you eligible for the Scheme?
How the Scheme works?

Paying for your Motability vehicle
What's included in your package?
Choosing your vehicle
Adapting your vehicle
Are you eligible for the Scheme?
How the Scheme works?

Do I need to spend my full Motability allowance to get a Vauxhall car on the Motability Scheme?

What does 'Nil Advance Payment' mean?

What if I'd like to pay for optional extras with my own money?

Is an Advance Payment a deposit I'll get back later?

When do I have to pay my Advance Payment?

Can I trade in my privately owned car?

Do I need to pay for my car to be serviced?

Will I get a courtesy vehicle just like mine while my car is being serviced?

Will I have to pay for insurance as a disabled driver?

How can I get started with choosing the right car for my disability?

Each of our car model pages highlight relevant features for Motability customers and the standard equipment available across each trim level. These pages also provide accessibility content and vehicle measurements, such as boot width and height, helping you to determine which car is most suitable.

Will it cost extra to have my car adapted for my disability?

Can I test-drive an adapted car?

How do I know which car adaptations are suitable for my disability?

How do I know if I qualify for Motability?

Do I need to drive to be eligible for the Motability Scheme?

Does the Motability customer always need to be in the car?

I no longer qualify for the Motability Scheme. What should I do now?

How do I know if my choice of car is available?

How do I order my first Motability car?

How long will it take for my vehicle to be delivered?

I'm under 25. Are there any restrictions I should be aware of?

Can I return my Motability car early?

Not found what you're looking for? Contact us today

New or Used Vehicle Enquiries

Looking for your next vehicle? Whether it’s New or Used, we can help you to find something for your lifestyle and budget.

GET IN TOUCH

Customer Care Enquiries

If you need a hand or some advice with your Vauxhall vehicle, we’re on board to help.

GET IN TOUCH

Fleet or Company Car Drivers

Our specialist fleet and company car team have the experience and expertise to help you make the right decision.

GET IN TOUCH

BACK TO HELP CENTRE

CONTACT US
PRICING
TEST DRIVE

VEHICLES

Electric
Plug-in Hybrid
SUVs
City Cars
Hatchback Cars
7-seater Cars
Family Cars
Approved Used Cars
Vans
Future Models
Concept Cars

QUICK LINKS

Order Online
Find a Retailer
Build & Price
Book a Test Drive
Request a Quote
Value My Vehicle
Price and Spec Guides
Book a Service
Newsletter

OFFERS

Electric Offers
Car Offers
Van Offers
Online Offers
Used Offers
Motability Offers
Business Leasing Offers
Partners Offers
Finance explained

LIFESTYLE

Electric Knowledge Hub
Latest News
VXR
Vehicle Awards

ABOUT

About Vauxhall
Customer Excellence
Stellantis Careers
Sustainability
How we use your Data
Help Centre
Contact Us

Find us on

WLTP
AdBlue
Modern Slavery Act
Gender Pay Gap
Privacy Policy
Cookie Policy
Legal
Accessibility
Vauxhall UK Tax Strategy
Recycling
The Motor Ombudsman
Cookie Consent

Cars

WLTP Figures shown are for comparison purposes and should only be compared to the fuel consumption and CO₂ values of other cars tested to the same technical standard. The fuel consumption achieved, and CO₂ produced, in real world conditions will depend upon a number of factors including, but not limited to: the accessories fitted (pre and post registration); variations in weather; driving styles and vehicle load. The WLTP (Worldwide Harmonised Light Vehicles Test Procedure) is used to measure fuel consumption and CO₂ figures. The CO₂ figures display a range to reflect the highest value for the highest emitting version with all available options added, through to a minimum value to represent the lowest emitting version in standard specification. For more information contact your local Vauxhall Retailer.

Combo/Vivaro/Movano

Fuel consumption data and CO₂ emission data are determined using the WLTP test cycle, and the relevant values are translated back to allow the comparability into NEDC. The values do not take into account in particular use and driving conditions, equipment or options and may vary depending on the format of tyres. For more information contact your local Retailer

Whilst every effort is made to ensure the offer details are accurate and up to date, Vauxhall reserves the right to change offers at any time. All offers are available at participating Retailers only.

Vauxhall endeavours to ensure that the contents of this site are accurate and up to date. However, products shown on this site may differ from the latest specification and images shown are for illustrative purposes only and may show optional equipment. Customers are advised to check with their local Retailer for the latest specification.